Maintenance Requests

Please sign in to our Resident Portal to submit a maintenance request:

After hours emergency request:

217-239-4300

In the request please make sure to include your name, address, the best way to contact you and a brief description of the problem.

IF YOU WOULD LIKE THE REPAIR TO BE PERFORMED AS QUICKLY AS POSSIBLE PLEASE INCLUDE PERMISSION FOR US TO ENTER AT ANYTIME BETWEEN 8:00 AM - 5:00 PM, MONDAY THROUGH FRIDAY. IF THIS PERMISSION IS NOT GIVEN AN APPOINTMENT WILL BE SCHEDULED WITH YOU BY THE OFFICE AND THERE COULD BE A DELAY IN THE REPAIR DUE TO SCHEDULING.